Travel Operations & Coordination Executive
Selene Privé GmbH · Switzerland — Join the operational backbone of a premier luxury travel company delivering bespoke, precision-crafted journeys across Switzerland and Europe.
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About Selene Privé
Where Precision Meets Luxury
Selene Privé GmbH is a Swiss-based luxury travel company specialising in bespoke, high-end travel experiences across Switzerland and Europe. We combine chauffeur services, expert concierge support, and seamless end-to-end coordination to ensure every client journey is executed with absolute precision and discretion.
Our clientele expects nothing short of perfection — and our operations team is the invisible force that makes that possible. From first booking to final drop-off, every touchpoint is carefully orchestrated to exceed expectations.
We are a growing company with a foundational team culture, meaning every hire plays a meaningful role in shaping how we operate and how we scale. This is an opportunity to be part of something exceptional from the ground up.
Our Pillars
Precision
Flawless execution of every journey
Discretion
Confidentiality at every touchpoint
Excellence
Luxury standards without compromise
The Role
The Operational Backbone of Selene Privé
As a Travel Operations & Coordination Executive, you sit at the heart of everything we do. You are responsible for ensuring that every booking, journey, and client request is planned, coordinated, and executed flawlessly — from the moment a reservation is confirmed to the final moment a client arrives at their destination.
Fast-Paced
Dynamic daily operations in a high-demand luxury environment
Detail-Oriented
Every element of every journey must be accounted for
Client-Centric
Seamless experience from first contact to final completion
Collaborative
Central coordination between clients, chauffeurs, and partners
Responsibilities
What You Will Do
This role spans five core areas of operational responsibility, each requiring a high degree of organisation, professionalism, and proactive thinking.
Manage Bookings & Scheduling
  • Handle client bookings and service requests with accuracy and speed
  • Plan and manage daily schedules for Travel Hosts and chauffeurs
  • Allocate resources efficiently — vehicles, drivers, and specialist partners
Coordinate Operations
  • Act as the central coordination point between clients, chauffeurs, and partners
  • Ensure all assignments are clearly briefed and executed smoothly
  • Monitor ongoing journeys and proactively resolve any issues
Client Support
  • Communicate with clients professionally via email and telephone
  • Handle changes, special requests, and last-minute adjustments
  • Ensure a seamless experience from booking confirmation to journey completion
Partner & Supplier Coordination
  • Work with external partners including chauffeur services, hotels, and guides
  • Ensure service standards consistently align with Selene Privé expectations
  • Maintain strong, professional working relationships with key partners
Quality & Process Management
  • Maintain accurate and up-to-date records of all bookings and operations
  • Identify areas for improvement in processes and workflows
  • Support the development and documentation of operational standards
Your Profile
Who You Are
You are highly organised, proactive, and calm under pressure. You bring a strong sense of personal responsibility, an unwavering attention to detail, and a genuine passion for delivering exceptional service in a luxury environment. You thrive when every moving part comes together perfectly — and you take ownership when they don't.
Organised & Methodical
You manage complexity with calm and structure, keeping multiple priorities in order without losing sight of the details.
Clear Communicator
Your written and spoken communication is professional, precise, and adapted to the audience — whether a VIP client or a logistics partner.
Problem Solver
You anticipate issues before they arise and respond with decisive, solution-oriented thinking when circumstances change rapidly.
Reliable & Accountable
Clients and colleagues count on you. You follow through consistently and take ownership of your responsibilities without prompting.
Experience & Background
What We're Looking For
Professional Experience
Experience in travel operations, hospitality, logistics, or coordination roles
Background in the luxury travel or high-end service industry is a strong advantage
Familiarity with Switzerland's geography and logistics landscape is preferred
Languages
Fluency in at least one Swiss national language — German, French, or Italian — is required
Good working English (written and spoken) for client and partner communication
Additional languages are always welcomed in our multilingual environment
Personal Qualities
The Traits That Set You Apart
Beyond technical experience, we value the personal qualities that define how you work. In a luxury service environment, character matters as much as capability.
Multitasking
Manage concurrent priorities without loss of quality or focus
Grace Under Pressure
Remain composed and effective in fast-changing, high-stakes situations
Attention to Detail
Nothing slips through the cracks — every detail is tracked and managed
Service Excellence
A genuine commitment to delivering first-class experiences every time
Accountability
High personal standards and a culture of ownership and follow-through
Compensation
Compensation & Benefits
We offer a competitive and transparent compensation package that reflects the importance of this role within our growing organisation.
CHF 58K
Starting Salary
Competitive base for qualified candidates entering the role
CHF 75K
Upper Salary Range
Rewarding experienced professionals with a proven track record
13th
Month Salary
Annual December bonus payment as part of Swiss standard practice
Performance Incentives
Bonuses linked to both individual performance and overall company results, rewarding those who go above and beyond.
Luxury Work Environment
Operate within a premium, detail-driven setting where quality is the baseline — not the exception.
Dynamic & Growing
Join a company on a growth trajectory, with real opportunities to shape the business as it scales.
Career Growth
Your Path Forward at Selene Privé
This is not just a job — it is a platform for professional growth. We are building an operations function from the ground up, and the right person will have the opportunity to evolve with it, taking on greater responsibility as the company scales.
Travel Operations & Coordination Executive
Master core operations: bookings, scheduling, client communication, and partner coordination.
Process Ownership
Take ownership of key workflows, drive improvements, and lead the development of operational standards across the business.
Senior Operations / Operations Manager
Progress into a leadership role overseeing the full operations function — managing teams, systems, and strategic delivery.
Why Selene Privé
Why This Role Is Different
A Foundational Opportunity
You won't be stepping into a rigid structure — you'll be helping to build one. As part of our core team, your contributions directly shape how Selene Privé operates and grows. This level of impact is rare at this career stage.
We work at the intersection of precision, luxury, and human connection. Every day brings new challenges, high standards, and the satisfaction of knowing your work enables extraordinary experiences for our clients.
Be Part of Something Being Built
Join a foundational team and directly influence how operations are structured, scaled, and refined from the earliest stages.
High-Quality, Detail-Driven Environment
Work in a culture where precision is valued, quality is non-negotiable, and your attention to detail is genuinely appreciated.
Critical Role in Exceptional Experiences
Your coordination work sits at the heart of what we promise every client — and you will feel that impact every day.
Apply
Ready to Join Selene Privé?
If you are detail-oriented, calm under pressure, and passionate about delivering flawless luxury travel experiences, we would very much like to hear from you. We welcome applications from candidates with backgrounds in travel, hospitality, logistics, and high-end client services.
Please send your CV and a brief cover letter introducing yourself and your relevant experience to our team. We review all applications personally and will be in touch with suitable candidates promptly.

📩 Apply directly: hr@selene-prive.ch
Please include your CV, a short cover letter, and your language profile. Applications are reviewed on a rolling basis.
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Selene Privé · Switzerland
Selene Privé operates under unknown link, Switzerland.